Extended 6 Year Warranty

At electricshop.com, our 6-year extended warranty ensures comprehensive protection for brand-new products purchased directly through our website. Below are the terms and conditions for this coverage, which guarantees support for a total of 6 years from the original purchase date.

1. Eligibility: This extended warranty is available exclusively for brand-new, unopened products purchased directly from our website. Open-box, pre-owned, refurbished, or third-party purchases are not eligible for this warranty.

2. Non-Transferable Coverage: The warranty applies solely to the original purchaser and cannot be transferred. If the product is sold or gifted, the warranty becomes void for the new owner.

3. Coverage Period: The extended warranty provides a total of 6 years of coverage from the original purchase date. It begins immediately and continues after the expiration of the manufacturer’s standard warranty. Customers who fail to register will only have the protection provided by the manufacturer’s standard warranty.

4. Scope of Coverage: If your product is found faulty within the warranty period:

Repair: We will attempt to repair the product. Replacement: If repair is not possible, a replacement will be provided. Compensation: If a replacement is unavailable, compensation may be offered via gift vouchers or a partial refund.

5. Exclusions: The following are excluded from coverage:

Misuse and Accidental Damage: Damage caused by improper handling, misuse, or accidents. Wear and Tear: Normal degradation from regular use. Commercial Use: Products used for commercial purposes. Unauthorized Repairs: Claims for work done by third parties will not be accepted unless prior approval has been obtained from us. Open-Box Purchases: Products sold as open-box are not eligible for the 6-year extended warranty.

6. Geographic Limitation: This warranty is valid for products purchased and used within the United Kingdom. If the product is used outside the UK, customers are responsible for shipping costs to return it to the UK for claims.

7. Additional Terms: No Reset for Replacements: Replacement products inherit the remaining warranty duration from the original product. Fault Testing: Faulty products may undergo testing to determine the issue before repair or replacement. Rechargeable Batteries: Covered only under the manufacturer’s warranty, not the extended period. Optional Paid Coverage: Certain categories, like Hi-Fi or speakers, may require an additional fee for extended benefits like loan units or refund guarantees.

8. Promotional Warranties: Occasionally, products may be offered with extended coverage beyond 6 years as part of promotional offers. These will be clearly noted at the time of purchase.

9. Compensation Policy: When a replacement is not available:

A partial refund or gift voucher may be issued. Deductions for wear and tear may apply after 12 months.

10. How to Make a Claim Contact our customer support team for warranty claims. Claims for work done by third parties without prior approval will not be accepted. Registration and newsletter subscription details may be required to validate the claim. We will facilitate repair, replacement, or compensation promptly, ensuring minimal inconvenience.

At electricshop.com, our 6-year extended warranty ensures peace of mind for brand-new, unopened products purchased exclusively through our website. The extended warranty covers repairs, replacements, or compensation for faults, guaranteeing a total of 6 years of coverage.

For support, please reach out to our customer service team.