Privacy & Cookie Policy

Cookies

A cookie is a small amount of data sent from our server and stored on your computer's hard drive.

Some cookies on this site are essential, and the site won't work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links:

Other uses of cookies

Where you consent to us doing so, we also use cookies and other such devices to compile anonymous, aggregated statistics that allow us to understand how visitors use our Website and to help us improve the structure of our Website (we cannot identify you personally in this way). We use cookies and other such devices to allow us to understand who has seen which pages and advertisements on the Website, to determine how frequently particular such pages and advertisements are visited, to determine the most popular areas of the Website and generally in order to monitor usage of the Website. These cookies never contain any personal inforamtion about you.

Where you consent to us doing so, we may also use cookies and other such devices to:

• To allow you to carry information across pages of our Website and avoid having to re-enter information
• Within registration to allow you to access stored information
• To help us recognise you as a unique visitor when you return to our Website and to allow us to tailor content
• Speed up searches

Browser settings

Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Website may not be available to you.

Find out how to disable/enable cookies by clicking on the "Manage Cookies" section of the Interactive Advertising Bureau UK website

We may use Adobe Flash Player to display video or image content. It may not possible to block or restrict flash cookies using your browser settings. However information on how to control flash player privacy and security settings is available from the Adobe website

Removing Cookies on a PC
		Google Chrome Click the spanner icon on the browser toolbar. Select "Settings". Click Show advanced settings. In the "Privacy" section, click the Content settings button. In the "Cookies" section, you can change the following cookies settings: Delete cookies Block cookies by default Allow cookies by default Make exceptions for cookies from specific websites or domains
		Internet Explorer 6.0, 7.0, 8.0 Click on "Tools" at the top of your browser window and select Options Click the "Under the Hood" tab, locate the "Privacy" section, and select the "Content settings" button Now select "Allow local data to be set" Internet Explorer 9.0 Click the Tools button, point to Safety, and then click Delete browsing history. Select the Cookies check box, and then click Delete.
		Mozilla Firefox At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options. Select the Privacy panel. Set "Firefox will" dropdown to "Use custom settings for history". Click "Show Cookies". In the Search field, type the name of the site whose cookies you want to remove. The cookies that match your search will be displayed. Select the cookie(s) in the list to remove and click Remove Cookie.
		Safari Click on the Cog icon at the top of your browser window and select the "Preferences" option. Click on "Security", check the option that says "Block third-party and advertising cookies". Click "Save"

Removing Cookies on a Mac
		Internet Explorer 5 on OSX Choose "Preferences" from Explorer menu Select "Receiving Files" options Select "Cookies" then select the Cookies to be deleted from the list Press Delete button
		Safari on OSX Choose "Preferences" from Safari menu Select Security icon Press "Show Cookies" button Select the Cookies to be deleted from the list Press Delete button
		Netscape Choose "Preferences" from Safari menu Select Security icon Press "Show Cookies" button Select the Cookies to be deleted from the list Press Delete button
		Opera To delete all cookies at the end of every session, select it in the privacy settings under Opera > Preferences. Click on Manage cookies to delete specific cookies or cookies from specific domains. To delete all cookies immediately, go to Delete private data on the Tools menu.

Privacy Policy

electricshop.com takes your privacy rights as a customer seriously. This policy outlines the data we collect from our visitors and how we use it.
Personal information provided to electricshop.com is used solely by The electricshop UK Ltd, 8 Acrewood Way, St Albans, Herts AL4 OJY.

In order to monitor the performance of our site we collect the following annonymous information:

• An IP address to monitor site traffic and volume
• A session ID to uniquely identify you on our site

In order to fulfill any orders placed with Electricshop.com we collect the following details:

• Email address & telephone number to contact you with regard the order
• Name of Customer
• Credit card and delivery address for security fraud checks

In order to provide a valuable service to our logged in members we collect the following details:

• Name
• Address
• Email Address
• Buying Preferences to aid navigation and inform members of offers if they so request

Security:

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We are fully compliant with the Tier 1 guidelines as set out by the Payment Card Industry (PCI). This lays out that any information we store is done so in the most secure way and is not passed on to any third party.

We may use information that you provide or that is obtained by us:

• To register you with our web site;
• To assess and analyse your visit to our website and provide you with personalised recommendations and time-saving functionality;
• To enable us to provide you with relevant information through our marketing programme. We may keep you informed of such products and services (including special promotions, discounts and competitions) by any of the following methods:
• (i) email (ii) telephone (iii) SMS text message (iv) post; only where you have specifically requested to receive this. If you do not wish to receive information of such products and services tick the opt-out box provided when registering or ordering on this website. You can also unsubscribe by clicking on the unsubscribe link at the top of our Email Newsletter.

As a company policy electricshop.com does not sell on our customers information to third parties with the exception of our Warranty partner Domestic and General. If you would not like your information passed on, please email us.